Flower Guarantee

Flowers are a natural product and are guaranteed for 48 hours. If there is an issue with your order, please contact us within 48 hours of receiving your order


Substitutions

Please be aware that due to the ever changing product supply and delays in shipments, flowers and vases may be changed from what is in the picture. We do our best to find a similar product. If there is a colour or flower that you prefer in your arrangement/bouquet please make a note in the comments when ordering. We do our best to accommodate your requests, however we cannot guarantee them.


Delivery

Please ensure you are including an address that is able to accept deliveries. We always do our best to deliver on your requested date and delivery times are not customizable or guaranteed.

Please note that during the winter we do not leave flowers on the steps/porch and we will attempt the delivery again the following date; additional attempts will incur a $10 fee.

We do not deliver on Sundays or holidays (with the exception of Valentine’s Day & Mother’s Day)